{"id":14275,"date":"2024-09-23T10:30:07","date_gmt":"2024-09-23T08:30:07","guid":{"rendered":"https:\/\/palestre2side.it\/?page_id=14275"},"modified":"2026-08-28T09:52:52","modified_gmt":"2026-08-28T07:52:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/palestre2side.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h1>Help<\/h1>\n<h2>Frequently asked questions about using the website<\/h2>\n<ul>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/08\/registrati.jpg\" alt=\"\"><\/p>\n<h3>How do I register on the site?<\/h3>\n<div>\n<ul>\n<li>Click the SIGN UP button on the home page or <a href=\"https:\/\/palestre2side.it\/en\/sign-up\/\">CLICK HERE<\/a>.<\/li>\n<li>Enter your information.<\/li>\n<li>To complete registration, <strong>click the link you receive by email<\/strong>.<\/li>\n<li>Also <strong>check your SPAM folder<\/strong> and click the link before it expires!<\/li>\n<\/ul>\n<p style=\"text-align: center;\">Example:<\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/08\/prenota-1.jpg\" alt=\"\"><\/p>\n<h3>How do I register for courses?<\/h3>\n<div>\n<ul>\n<li><strong>Log in<\/strong> to the website<\/li>\n<li>Go to the center&#8217;s page or <a href=\"https:\/\/palestre2side.it\/en\/sedi\/albenga\/#palinsesto\">CLICK HERE <\/a><\/li>\n<li>Click on the course you&#8217;re interested in Click <em><strong>PRENOTA<\/strong><\/em><\/li>\n<\/ul>\n<p><em>Courses can be booked 72 hours before the start of the course.<\/em><\/p>\n<p style=\"text-align: center;\">Example:<\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/09\/le-mie-prenotazioni.png\" alt=\"\"><\/p>\n<h3>How can I cancel a reservation?<\/h3>\n<div>\n<ul>\n<li><strong>Log in<\/strong> to the website<\/li>\n<li>Go to your dashboard or <a href=\"https:\/\/palestre2side.it\/en\/my-account\/\">CLICK HERE <\/a><\/li>\n<li>Click the My Reservations button<\/li>\n<li>Click <em><strong>AZIONI<\/strong> <\/em>and then <em><strong>Annulla<\/strong><\/em><\/li>\n<\/ul>\n<p style=\"text-align: center;\">Example:<\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/09\/modifica-accoun.jpg\" alt=\"\"><\/p>\n<h3>How do I change my data?<\/h3>\n<div>\n<ul>\n<li><strong>Log in<\/strong> to the site<\/li>\n<li>Go to your dashboard or <a href=\"https:\/\/palestre2side.it\/en\/my-account\/\">CLICK HERE <\/a><\/li>\n<li>Click on Account Details<\/li>\n<li>Edit your details and confirm by clicking Save Changes<\/li>\n<\/ul>\n<p style=\"text-align: center;\">Example:<\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/09\/cambio-password-e1727087414803.png\" alt=\"\"><\/p>\n<h3>I forgot my password<\/h3>\n<div>\n<ul>\n<li>Click Forgot your password? or <a href=\"https:\/\/palestre2side.it\/en\/my-account\/\">CLICK HERE <\/a><\/li>\n<li>Enter your username or email address<\/li>\n<li>You will receive a link to generate a new password via email<\/li>\n<li>Click the link provided in the email<\/li>\n<li>Enter a new password<\/li>\n<li>Confirm by clicking Save<\/li>\n<\/ul>\n<p style=\"text-align: center;\">Example:<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<h2>The gym<\/h2>\n<\/p>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"muted\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Help\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"margin_bottom\":\"remove\",\"margin_top\":\"remove\",\"text_align\":\"center\",\"title_element\":\"h1\"}},{\"type\":\"headline\",\"props\":{\"content\":\"Frequently asked questions about using the website\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"margin_bottom\":\"remove\",\"margin_top\":\"remove\",\"text_align\":\"center\",\"title_color\":\"primary\",\"title_element\":\"h2\",\"title_style\":\"text-lead\"}},{\"type\":\"accordion\",\"children\":[{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<ul>\\n\n\n<li>Click the SIGN UP button on the home page or <a href=\\\"https:\/\/palestre2side.it\/en\/sign-up\/\\\">CLICK HERE<\/a>.<\/li>\n\n\\n\n\n<li>Enter your information.<\/li>\n\n\\n\n\n<li>To complete registration, <strong>click the link you receive by email<\/strong>.<\/li>\n\n\\n\n\n<li>Also <strong>check your SPAM folder<\/strong> and click the link before it expires!<\/li>\n\n\\n<\/ul>\n\n\\n\n\n<p style=\\\"text-align: center;\\\">Example:<\/p>\n\n\",\"image\":\"wp-content\/uploads\/2024\/08\/registrati.jpg\",\"title\":\"How do I register on the site?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<ul>\\n\n\n<li><strong>Log in<\/strong> to the website<\/li>\n\n\\n\n\n<li>Go to the center's page or <a href=\\\"https:\/\/palestre2side.it\/en\/sedi\/albenga\/#palinsesto\\\">CLICK HERE <\/a><\/li>\n\n\\n\n\n<li>Click on the course you're interested in Click <em><strong>PRENOTA<\/strong><\/em><\/li>\n\n\\n<\/ul>\n\n\\n\n\n<p><em>Courses can be booked 72 hours before the start of the course.<\/em><\/p>\n\n\\n\n\n<p style=\\\"text-align: center;\\\">Example:<\/p>\n\n\",\"image\":\"wp-content\/uploads\/2024\/08\/prenota-1.jpg\",\"title\":\"How do I register for courses?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<ul>\\n\n\n<li><strong>Log in<\/strong> to the website<\/li>\n\n\\n\n\n<li>Go to your dashboard or <a href=\\\"https:\/\/palestre2side.it\/en\/my-account\/\\\">CLICK HERE <\/a><\/li>\n\n\\n\n\n<li>Click the My Reservations button<\/li>\n\n\\n\n\n<li>Click <em><strong>AZIONI<\/strong> <\/em>and then <em><strong>Annulla<\/strong><\/em><\/li>\n\n\\n<\/ul>\n\n\\n\n\n<p style=\\\"text-align: center;\\\">Example:<\/p>\n\n\",\"image\":\"wp-content\/uploads\/2024\/09\/le-mie-prenotazioni.png\",\"title\":\"How can I cancel a reservation?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<ul>\\n\n\n<li><strong>Log in<\/strong> to the site<\/li>\n\n\\n\n\n<li>Go to your dashboard or <a href=\\\"https:\/\/palestre2side.it\/en\/my-account\/\\\">CLICK HERE <\/a><\/li>\n\n\\n\n\n<li>Click on Account Details<\/li>\n\n\\n\n\n<li>Edit your details and confirm by clicking Save Changes<\/li>\n\n\\n<\/ul>\n\n\\n\n\n<p style=\\\"text-align: center;\\\">Example:<\/p>\n\n\",\"image\":\"wp-content\/uploads\/2024\/09\/modifica-accoun.jpg\",\"title\":\"How do I change my data?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<ul>\\n\n\n<li>Click Forgot your password? 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